Frequently asked questions

Answers to frequently asked questions about BlueID, Cloud Access, and our solutions, services, and pricing.

In general

Which industries do we work in?

Our solutions are used in office buildings, hotels and industrial plants.

In addition to traditional areas of application in existing and new buildings, our solution supports manufacturers of safety-critical devices by providing flexible identity and access management solutions that are fully integrated and meet the highest security requirements. While the manufacturer or integrator takes care of its core business, BlueID ensures identification and authentication with its apps, libraries and infrastructure.

What makes BlueID special?

We are pioneers in mobile access and have over 17 years of experience and are always highly innovative.

We combine over 17 years of experience in access control with cutting-edge technology. Our solutions are not only secure and tamper-proof, but also flexible and scalable. Our offline and online functionalities in particular offer maximum reliability, completely without an Internet connection. Through open standards and easy integration, we can offer tailor-made solutions that are perfectly tailored to the needs of our customers

What does BlueID offer?

Cloud-based access solutions and customized identity solutions.

As an access as a service provider, many customers rely on our innovative digital locking system. With Identity as a Service, we also offer solutions for manufacturers of machines, systems and safety-critical objects. Our technology makes it possible to control access securely and flexibly, whether for verifying users of alarm systems, securing containers or managing vending machines. This is how we ensure that only authorized persons have access — logged and without complex hardware requirements

How long has BlueID been around?

Since 2006, we have been offering secure and flexible access controls for various applications.

We were founded in 2006 and have developed an offline-capable locking solution for the automotive industry with the smartphone as a key in focus. Since 2017, we have expanded our focus and expertise to include Smart Access and PropTech solutions. The combination of both enables us to offer tailor-made identity solutions for manufacturers of machines and safety-critical objects that require secure, manipulation-proof and at the same time flexible access solutions.

Cloud Access

Warum ist Cloud Access besser als On-Premise?

Einfach und von überall zu warten, stets redundant, mit Apps und Cloud Apps zu integrieren und automatische Backups.

Cloud-Lösungen entlasten Sie von der IT-Wartung und ermöglichen automatische Updates, sodass Sie immer die neueste Version haben. Zudem sind sie flexibler und einfacher zu erweitern, während On-Premise-Lösungen oft in ihrer Kapazität beschränkt sind und zusätzliche Hardware oder Lizenzen erfordern.

Is the cloud more secure than local systems?

Yes, because they always rely on the latest safety standards and high availability.

Cloud systems use the latest security standards, which are continuously updated and monitored. On the other hand, local systems, also known as on-premise, are often more vulnerable to attacks because they are maintained and updated less frequently. Cloud solutions also offer additional protective measures such as automatic backups, encryption and multi-level authentication, which are often missing in local systems or are complex to implement. Most on-premise solutions even install local databases, which must be updated frequently to be protected against current threats.

Why should I switch to a cloud solution?

Flexibility and location-independent administration reduce costs and time.

Cloud solutions offer flexibility as they can be accessed anytime, anywhere, without the need for additional hardware or maintenance. In contrast to one-time investments in local systems, which must also be maintained, updated and secured, cloud subscriptions are transparent, scalable and, above all, guarantee a system that is always secure and up-to-date.

pricing

Gibt es zusätzliche Kosten für Updates und Support?

Alle BlueID-Lösungen beinhalten regelmäßige Software-Updates und grundlegenden Support.

Mit Ausnahme des Free Tarifes bieten wir stets kostenlose persönliche und schnelle Unterstützung.

What are the costs of installing BlueID?

The installation is particularly cost-effective as no expensive cabling is required.

The installation is particularly cost-effective as no expensive cabling is required. Our hardware prices are competitive and in most cases cheaper than comparable systems.

Why are there monthly costs?

In this way, we always guarantee the highest level of security and maximum user-friendliness.

With BlueID, you don't have to worry about operating and maintaining your access solution. We cover server costs, security updates, backups and continuous adjustments to web and mobile apps. This saves you IT costs and can be sure that your locking system is always up to date. The entire key management remains simple, convenient and future-proof — without any additional effort on your part.

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